Not that we're implying that this is going to be a regular piece on amusing anecdotes about agent's experiences with clients but we did hear one the other day that demonstrates how little people know about the conveyancing process, and why maybe cheap isn't always best.
As per the usual instruction process, one of our agents asked their prospective seller whether they had a date in mind that they should aim to move by. Naturally, client pulled a date out of the air, and thought that it would be convenient to move on that date (approximately 6 weeks time).
Instruction started and was going through the usual process - hadn't got to exchange or anywhere close, but our agent received a call from the client the day before that aformenationed date, explaining that she had booked the removal firm, was all ready to go and could she come into the agent's office to sign the paperwork.
Suffice to say. our agent had to put her straight and told her to cancel the removal firm.
The client had been using a large conveyancing firm who obviously hadn't explained that the process involved a little more than just wishful thinking on her part!
