Sunday 17 January 2010

New website launched

As the company increases its expansion into offering conveyancing, The Partnership is delighted to announce their new website which will serve as a starting point for all clients and agents.

Click here

Friday 1 January 2010

“We've got to get some booze … we can't go on like this”

When Richard E Grant voiced his frustration about the cold in the classic film “Withnail & I”, he would have been surprised to learn that the Conservative party would, decades later, use the same phrase as part of their marketing strategy. With David Cameron making 20 foot appearances on billboards throughout the country, the party is clearly trying to exploit what they perceive as electorate frustration. However, their plans to sweep away HIPs and with them, thousands of livelihoods, ignores the progress they have brought, such as the improved delivery of searches, reduced local authority search pricing and increased commitment by sellers, all of which reduce elements of frustration in the property market. With increasing numbers of industry figures supporting a change to HIPs, the Conservatives should perhaps consider eliminating frustration elsewhere – the condition of the roads for example.

Survey highlights irrelevance of solicitor referral fees to agents
As part of the launch of our conveyancing service, we surveyed our clients to obtain their views on the legal profession when it came to conveyancing. By far the most important aspect was the ability of the solicitor, closely followed by their responsiveness. We were delighted to confirm that for most agents, the promise of a referral fee from a solicitor played a minimal part in a decision to recommend them. Indeed, it is also becoming increasingly common for agents to warn clients against poor quality conveyancers, as higher levels of service and ability are becoming vital to the sales process.

New website and iPartnership

With the start of a new year, and the launch of our conveyancing service, we have overhauled our website, with the new-look version available here:

www.thepartnershiplimited.com

As part of the redesign, and following feedback from clients, we have extended our online case tracking system, iPartnership, to enable vendors to view all their conveyancing and Home Information Pack instructions. In addition to providing access to documentation and return dates, clients are now able, like agents, to add their own comments and questions onto the system. As ever, clients may only see our and their comments, and not those added by agents.

The Partnership Knowledge Library

The past few months have resulted in an increasing number of questions from agents about legal aspects of HIPs. In particular, whether a HIP is required, whether the contents need to be refreshed and timescales. When we provide advice, we also provide documentary evidence of the law to our clients. To simplify access to this valuable information, we have extended our highly respected HIP Knowledge online system, (which, to date has answered over 36,000 queries) to include links to the legal documentation required.

www.thepartnershiplimited.com/html/faqs.html